“Mine’s a cappuccino”: why selling coffee in pubs is a no-brainer

coffee in spaceLast year the Telegraph published a fascinating article which detailed why coffee shops are replacing pubs in Britain.

Unless you’ve been living on Kepler 452b, you will have noticed the huge rise in coffee shops across our town and city centres which has taken place over the last 15 years. Chains like Costas and Starbucks seem to be everywhere; while independent coffee houses are also booming.

This increase in the number of coffee and cake dispensaries has coincided with the continuing decline of public houses.

Is there a correlation? Continue reading →

Recruiting bar staff? Here are the 6 character traits to look for

BarmaidThe importance of your pub’s front of house team can hardly be overstated.

You can have a beautifully decorated pub with perfectly conditioned cask ales and a sumptuous food menu; but…

…Having friendly and attentive bar staff still remains a vital aspect of running a successful pub.

So, what are the character traits that make a great bartender? What are the qualities that you need to look for?

These are the six key character traits… and how to uncover them. Continue reading →