These 15 leadership tips will improve your people management skills today

people managementManaging staff is one of the toughest aspects of running a pub.

No doubt you’ll employ many casual workers whose careers – and sometimes attention spans! – lie elsewhere.

Yet, with the right people management skills they can still be inspired to perform their job with pride, purpose and skill.

Whether you want to fire up the motivation levels of your staff, discuss performance issues more effectively, improve your body language, or become more assertive… you’ll find solutions here.

And the best thing? You can action them all today. Continue reading →

What is good pub management? A bartender’s perspective…

Pub management 1In this special feature, guest contributor and former bartender, Charlotte Newman, reveals – from first-hand experience – how pubs can gain the loyalty of staff.

The way you run a pub can have a huge effect on the level of job satisfaction experienced by staff, their loyalty to the business, and their sense of morale in the workplace.

I have seven years’ experience of working behind the bar in various Brighton pubs, and have developed a good idea of what contributes to a great workplace atmosphere.

This is my bartender’s perspective…

Continue reading →